Senior Marine Claims Negotiator - Randburg

The salary benchmark:  R380K - R410K

EE requirement:  Preferably EE

 

Key Responsibilities:

 

·         Reporting to Manager:  Marine and Aviation.

·         Receive and register new claims

·         Appoint and liaise with Assessor

·         Liaise with client and underwriter on claim

·         Collect and collate documents

·         Liaise with internal account executives and underwriters

·         Manage claims process and procedures and ensure minimum standards are adhered to

·         Prepare accurate statistics and claims reports

·         Control and monitor recoveries

·         Control and monitor aggregate excesses

·         Ongoing demonstration of high standard of Client service

·         Attend meetings with Account Manager when required

·         Assist with training within the Division and mentoring employees

·         Assist with large claims

·         Update and monitor claims systems

 

The Suitable incumbent must:

·         Have a minimum of at least 8 years marine claims handling experience in

a Corporate Broking environment,  handling both Cargo and Liability claims

·         Must be Fais compliant with a minimum of 60 FAIS credits and working towards

AIISA or be in possession of other qualification

·         Must be computer literate in both Word and Excel

·         Must have good written and verbal communication skills

·         Must show willingness and ability to take on responsibility and to use initiative

·         Must conduct themselves in a professional manner

·         Must be honest and confidential, and have a high work ethic

·         Have a good understanding of Marine Cargo Clauses as well as Marine Liability cover

·         Be able to cope with pressure and high volumes of work

·         Be able to build good working relationships and work well within a team

 

FAIS COMPLIANCE

Applicants must:

·         Comply with (or have a development plan in place to achieve compliance with) the applicable provision of the determination of Fit & Proper requirements for Financial Services Providers (FSB Board Notice 91 of 2003); and

·         Have knowledge and understanding of the applicable provisions of the general code of conduct of Authorized Financial Services Providers and Representatives (FSB Board Notice 80). This information is on the FSB Internet site (for prospective employees) or available under Compliance on the Group intranet site (staff).

·         Have a basic understanding of the Financial Intelligence Centre Act (FICA), Act 38 of 2001, and the money laundering provisions of the Prevention of Organized Crime Act 121 of 1998.

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