SLA Manager - Randburg

Core Function:

 

Manage the procurement and non IT administrative duties including service level agreement contracting and contracts administration/maintenance.  Manage the operating and capital equipment purchases and maintenance, and preparation of RFP specifications.  Manage the process of goods and services for both existing and new commodities.  Preparation, renewal and monitoring of new and existing service contracts. 

 

The incumbent is required to exercise considerable independent judgment with supervision from the Executive General Manager: Procurement & Transformation who is consulted on complex problems or on policy matters.  A key deliverable for the position is to be directly responsible for establishing, contributing to and continually improving efficient and cost-effective procurement processes, including the management information system (MIS).

 

Key Responsibilities:

 

·         All non-IT related supplier service contract (SLA) management

·         Facilities management, including utilities such as power and landlord interaction

·         Acquisitions and subsequent retirement of furniture and fittings

·         Stationery

·         Other/general procurement

·         Assist the Executive General Manager: Procurement & Transformation in

procurement policy development, compliance and monitoring

·         Ensure effective and efficient contract management, including determining

availability of goods and services and the strategic sourcing thereof, contract compilation, management and administration and developing sound working relationships with suppliers

·         Develop and implement a knowledge-based database for suppliers and BBBEE procurement qualifications

·         Produce MIS regarding procurement policy compliance, including BBBEE reporting and ensure delivery of all deliverables, required by the relevant sub-contract(s), to time, quality and cost

·         Evaluate overall revisions, price and past performance of each contract and approve price increases

·         Develop, review, and approve new or improved administrative, purchasing, and clerical procedures to maintain economy and efficiency of operation

·         Establish rolling forecast of supply and demand

·         Ensure countrywide facilities procurement compliance

·         Ensure all operational SLA’s are measured and met

·         Manage procurement of fixed assets and control and monitor against the fixed asset register

·         Oversee operating budget

·         Accountable for team and individual performance and professional development

·         Perform any related duties as required

 

The Suitable incumbent must:

 

·         Have 5 years experience, preferably 2 of which were involved in supervising the procurement activities of an SME, including experience in contract administration

·         Have a tertiary qualification in business administration, and more preferably a relevant procurement related certification (other combinations of experience and education that meet the minimum requirements may be substituted)

·         Have solid negotiation experience

·         Have good interpersonal skills

·         Have the ability to interact with colleagues, management and executives

·         See procurement cycles through from start to finish

·         Develop Service Level Agreements

·         Administer office functions

·         Plan and coordinate meetings

·         Develop and distribute reports and information

·         Manage divisional budgets and finances

·         Manage human resources

·         Understand accounting practices as applied to procurement procedures

·         Demonstrate sound knowledge of relevant MS software (Power Point, Excel, MS Project and Word)

·         Have the ability to display professionalism and integrity at all times

 

 

 

This position will comply the Group’s Employment Equity Policies

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