Business Analyst

Brief Description:

The Business Analyst contributes to the organisational goals by providing support to the company group through streamlining processes, implementing controls, and conducting audits.  Further, by analysing and collating information to monitor the cost effectiveness and efficiency of identified business units.

Detailed Description:

• Key accountability areas included in the domain of this position, are:

1.       Operational / Technical / Financial Results:

• Quantitative and qualitative analysis        

Analysis of data constructs and frameworks to create meaningful results

Free form data analysis to extract key trends, and clustering of feedback into themes

• Contribute to operational efficiency
• Ensure detailed and relevant information is provided to Business
• Drive awareness and prompt action from Business

2.       Leadership Results:

• Keeping abreast of business procedures and developments
• Ensure up to date product and system knowledge

3.       Innovation Results:

• Contributing suggestions and solutions to improve efficiencies

4.       Customer and Relationship Results:

• Ensure client satisfaction by contributing suggestions for improvement, and providing relevant information and results
• Establish effective working relationships with direct Manager, Business Managers, TGS staff, and greater company group.

Job Requirements:

The successful incumbent for the above position will have the following profile:

·         Essential: Standard 10 / Grade 12 / University Entrance NQF4

·         Desirable : at least 1 years work experience as research analyst or similar.

·         Previous experience with database software e.g. SQL or Access highly desirable

·         Exposure to the following advantageous:

o        Analysis of data constructs and frameworks to create meaningful results

o        Data analysis to identify that which could positively impact business

o        Thematic or content data analysis

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