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An exciting and
challenging career opportunity is available for an expert within the
Motor Assessing discipline. The Motor Assessing Manager
contributes to the organisational goals by providing a fair,
accurate, reasonable and timeous assessor service (claimants, panel
beaters / service providers, staff and third parties).
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Key accountability areas included in the domain of this position,
are:
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1.
Operational / Technical / Financial Results:
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Make fair, realistic and thorough assessments of damages and repair
costs (motor vehicle accident claims)
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Conduct assessments in most efficient and cost-effective manner
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Ensure cost wastage reduction in regions
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Manage monthly audit process, and audit results
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2.
Leadership Results:
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Coaching and performance management of direct reports
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3.
Management Results:
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Maximise efficiencies and service delivery of assessors against
SLA’s, diary bookings etc
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Quality management of service delivery
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4.
Customer and Relationship Results:
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Effectively build, maintain and manage relationships with service
providers, colleagues and clients
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Assess service providers’ delivery and level of integrity
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Provide customers with efficient customer service and exceed
expectations
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The successful incumbent for the above position will have the
following profile:
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